Search engine optimisation in Oban, Tobermory, Argyll and Bute
A business or person listing in SERPS - search engine results pages - can be a much misunderstood process and one shrouded in mystery for most.
Main Street, Tobermory - one of the places I work from
But it is actually quite straight forward.
found us can help you with this area and here is a nice little commentary the practice of Search Engine Optimisation, and of how we can help.
Have a read below and don’t hesitate to say hello.
SEARCH ENGINES
We all use them. Mostly Google in the UK with over 90% of searches coming from this one entity. But when you consider sheer numbers of searches you also need to look to other players. For example Bing.
A search engine is effectively a database of websites across the UK (being UK specific here.) A user types a search and results are delivered on a web page, know as a SERP or search engine results pages. The viewer clicks on their desired result (also known as listing or from a Geek point of view, snippet) and is taken to that website.
Here I am talking about natural listings and the paid for ones (separate article to come on this area) commonly know as Sponsored Links and normally positioned to the top of the results page.
Technically all business is a numbers game. The more people though the shop door, the more likelihood of a sale. And you encourage potential purchasers of a product or service by stock positioning, attractive packaging, price, accessibility (is it in stock?)
Same applies, as has been discovered, to the web. The online shop so to speak. A customer finds you via a big shopping mall (Google) after typing in a search query. They decided to enter your store versus others by clicking on the search result. Your search result is your invitation to a potential consumer.
On then clicking the link the user is taken to a website. From here a number of factors come into play.
Think of all of this as a sales process as defined by the acronym for the sales structure AIDA.
Attention - obtain a customers attention within the many results that are shown.
Interest - create interest via your result title and body copy (known as a Result, Listing or Snippet.)
Desire - match the customer need with your product or service benefits as detailed in the result, snippet, or listing.
Action - on creating desire we stimulate the customer to click on your result.
The searcher has a need we want them to fulfil this by their clicking on your search engine result, and being taken to your product or service. Your part to play is well written copy that captures the searcher’s attention and matches the need they have as expressed in the search. We’ll come onto the actual website after that.
A SIMPLE 2 STEP PROCESS - SEARCH TO CLICK AND WEBSITE
STEP 1 SEARCH TO CLICK
It is NOT simply about copy writing with SEO - search engine optimisation. Well it is, but there is a little more to it.
You have to really go back to basics before even looking to a website. And you can blow a lot of marketing money on an ill produced website.
Our task is to match the search intentions of the customer. In search we refer to brand and non-brand terms. Brand terms relate to your business brands including products and services. Non brand refers to all other terms. For example “Coca-Cola" versus “soft drink”. And you need to optimise for both.
Search Terms / Search Queries
Q: how is someone going to find you via a search on a search engine?
A: use you pre-existing knowledge of the customer and your marketing. Blend with what you observe from online and search data.
Remember the acronym - WHATS.
What do you make? How do you make it? To what area to you sell to? To whom do you sell to? What special features do you have?
You need to get back to basics and evaluate what you make and sell, whether service or product. And what might be exclusive to you. Such information can form the basis of deciding what search terms you wish to use for your business, its product, its service.
You need to understand who your customer is and get inside their head. How do they think? How are they likely to find your product via a search engine query/search terms?
This can be aligned with offline point of sale and marketing activities. How would someone find you in the “real world”? How would they find you in a shopping mall, a superstore? How does your ambient media appeal to users? We need to get back to basics of how we meet a customer’s need at the point in time when that need coalesces?
Search engines are databases and there is analogy with a big shopping mall, or superstore. How does the customer find the shop you sell from or the product on the shelf if they were to ask the passer by?
For example we are a business that runs a hotel in Oban, where there are many other hotels and accommodation providers. You know from your marketing and customers that you are found via people asking about “hotels in Oban”, “hotels in Argyll and Bute”, or the name of your hotel “Peter Cobley Hotel”. You now have queries that translate well to the web.
Online data and research
Search words, search queries, keywords, search terms are basically one in the same thing. It is what the searcher enters into a search engine.
We are now beginning to build up brand and non-brand search terms.
But we also have a wealth of online data that we can mine from our website, free, and paid for tools. Examples can be Google’s Analytics, or Search Console, or some very sexy paid for tools.
Zapier have kindly provided a neat article: The 11 Best SEO Tools in 2025.
Search listing, snippet, website copy
This is where we go back to AIDA - the sales process that applies in all cases. It is a crucial fact that life for people is not divided into web and non-web. But as businesses we can think this way.
Your search engine copy and web copy is your traditional point of sale and both must interact with each other, customer, and a search query. It should fluidly follow the searcher’s thinking “I need a hotel in Oban, I can see Peter Cobley Hotel, and the hotel is both central and showing a 10% offer. I’ll have a look and click”.
Pixie dust and magic
I am not going to go into the more technical side of things. But the following rules apply when it comes to getting “good” search engine results for your chosen search terms.
The higher up the listings on SERPS mean more clicks.
Getting the higher positions can involve “working” the hidden stuff that makes Google what it is, Bing what it is etc.
You may have heard of PageRank, algorithms, viewing and click rates. Blah, blah, blah. But don’t panic - it is not as complex as you think.
Paid listings (PPC, Pay per click) interact with each natural search engine results.
How your website performs is a factor in your position for a search term.
I AM NOT GOING to cover this bit off, suffice to say we know about it in detail and can explain all to you. AND the above is not a definitive list.
The view from the found us office
STEP 2 LISTING TO WEBSITE
Copy and “themes”
When the user arrives on the website it is ideal that the copy reflects the search term they used especially a specific one relating to product or service. The same principles apply as in any offline sales process. For example, if we have successfully navigated the user searching for Christmas pud to the relevant aisle and Christmas pud cannot be located then we have wasted a lot of marketing effort, unless our particular customer is happy to search.
Same applies for the click from listing to website. If you drop the user onto the home page when they are searching specifically, e.g. “double room in Oban hotel” then don’t be surprised of a high bounce rate as users leave the site.
Thematic copy and process is so important. And what do I mean by this? The user is following a train of thought and we have to mirror this in the copy and it positioning.
This is where skill comes in as we look to the very bare bones of a website and how it functions as both a sales, information, or tool vehicle.
I have focused on retail in this post but am at pains to explain that not all websites sell product and service, and that the above does also apply.
It is about structuring your website of linking its copy and disparate parts to search terms and listings, of optimising for what the customer wants and needs of a website. OF NOT OVER OPYTIMISING FOR SEO and so reducing a customer facing means of engagement to a mere amalgam of search terms.
Conversion rates
They all stack up if things are done correctly. AND I did say at the start that it is a numbers game.
You appear on page one of the SERPS for terms, thus reaching a large number of searchers.
You have a good click through rate of good, qualified customers on your search engine listings.
The customers who hit your website stay as the content is relevant.
The customers convert to sales or whatever metric you work by beacuse they want what you offer.
We can deliver on the above for you, and it is NOT EXPENSIVE OR COMPLEX, and we can teach you how to do it yourself. No need for an agency, and we will be the first to advise this.
OUR SEARCH ENGINE CREDENTIALS - WHY PETER COBLEY AND FOUND US